© 2025 New Vision Insurance, All rights reserved.
Created By G. Dgebuadze
To use the application, it is necessary to review its terms and conditions and proceed with using the service only if you agree to them.
Website Terms of Use
1.1. The website/application is intended solely for your personal use, which means you may use the information provided on it only for personal purposes.
2. Your Obligations
2.1. You are required to keep the information provided during registration, as well as your password, confidential and must not allow it to be shared with or accessed by others.
3. Prohibited Actions
3.1. You do not have the right to use, process (including copying, reproducing, etc.) any information, visuals, designs, etc., available on the website/application without our prior consent, except for information directly related to your insurance.
3.2. You may not use the website/application and the system in an unauthorized manner, including under fictitious names and codes.
3.3. You may not use the website/application for any purpose other than personal use, including for commercial purposes.
4. Prohibited Actions While Using the Website/Application
4.1. Engaging in illegal or fraudulent activities, discrimination, defamatory speech, hate speech, or posting, disseminating, or transmitting any information that may violate the law and/or harm the company’s business reputation is prohibited.
4.2. Inflicting technical or software damage to the website/application is not allowed.
5. Intellectual Property
5.1. The website/application is our property, and you may only receive the services necessary for you as outlined by the information provided within it.
5.2. Our copyright fully extends to the structure and design of the website/application, as well as to the algorithms/decisions/architecture. The company's trademarks and brand names displayed on the website/application are also our property and are fully protected by copyright.
5.3. Any information published on the website/application (logos / graphics / images / design / trademarks, etc.) is our property, and unauthorized use by you is prohibited.
5.4. The names, links, trademarks, and logos of other parties listed on the website/application belong to the respective parties, and you do not have the right to use them without their consent.
6. Technical Functionality and Accuracy of Information
6.1. We ensure the proper functioning of the website/application; however, we are not responsible for any failures resulting from reasons beyond our control.
6.2. You are responsible for the proper functioning of the software modules or equipment necessary to access the website/application.
6.3. We are only responsible for the accuracy of the information posted on the website/application to the extent of the information provided. We cannot take responsibility for maintaining the accuracy and perception of the information received through your/user’s analysis/processes, etc. This represents your personal risk.
6.4. We cannot assume responsibility for:
6.4.1. Any damage or loss resulting from the use of the website/application, even in the case of technical interruptions, defects, computer viruses, or system malfunctions;
6.4.2. Instances where certain components of the website/application are not accessible to you;
6.4.3. The outcomes resulting from the use of information published on the website/application, despite our best efforts to provide you with accurate, detailed, and comprehensive information
7. Confidentiality
7.1. In the course of providing services, we will process the personal information of you/clients/users or any other individuals who register on the website/application. This information is collected and stored with us, and we undertake to process the received information for the purpose of providing services, in accordance with applicable legislation.
7.2. We ensure that the confidential/personal information we hold about you is protected, that third parties do not have access to such confidential information, and that it will not be disclosed without your prior written consent.
7.3. Notwithstanding the above, we emphasize that we will make every effort to protect the information we hold about you. However, we do not assume responsibility in cases where information becomes known to third parties due to the malfunction of your technical device, sharing of the user/password with third parties, leaving an active user session on the technical device, etc. This applies to all instances where disclosure is not directly due to our fault.
8. Personal Data
8.1. We process personal information related to you (both that which you have uploaded to the system and various information provided for the purpose of service delivery at different times) only in accordance with the regulations established by the applicable legislation of Georgia, for the purpose of providing you with services and to the extent necessary for receiving such services. Data may also be processed (including transferred to third parties) in other cases provided by law.
8.2. Our employees and contractors who have access to certain categories of personal data within their competency are bound by a contractual obligation to keep personal data confidential and to prevent unauthorized access. To this end, the company has implemented an individual access level system for the software—employees only have access to the information necessary for fulfilling their assigned duties.
8.3. In the process of servicing your insurance case, your personal information may be transferred to service providers (medical institutions, pharmaceutical networks, dental clinics, contractor auto service centers, car washes, international assistance, insurance organizations, etc.) for identification, service provision, and/or settlement purposes, as well as for internal and external audits.
8.4. You have the right to request the retrieval/editing/deletion/etc. of the information we hold about you at any time. For this purpose, you should contact us through the communication channels specified in the terms.
8.5. The processing of your data by us constitutes a means of receiving services; therefore, even if you refuse to allow data processing, we are entitled to continue processing until our service delivery relationship ceases to exist.
8.6. The matters regulated by this article are fully subject to the responsibilities and exemptions outlined in Article 7
9. Applicable Legislation/Dispute
9.1. These terms and any relationship between us are governed by the applicable legislation of Georgia. In the event of any dispute or disagreement between us, the dispute will be resolved through the courts of Georgia.
9.2. In the event of any disagreement, you have the right to contact our "Quality Management and Customer Care Department" before initiating a dispute, according to the "Procedure for Receiving and Considering Customer Complaints," which is available on our website.
© 2025 New Vision Insurance, All rights reserved.
Created By G. Dgebuadze
